Expert support One-time payment per hour purchased · no subscription
Resolve VoIP issues with the MagnusBilling developers
When your team gets stuck, access to the people who develop the platform can be more useful than another round of trial and error. Book focused support for MagnusBilling, MagnusCallcenter, Asterisk and VoIP: configuration help, issue investigation, best practices or training, paid by the hour.
US$ 40.00 · One-time payment per hour purchased · no subscription
Why choose this service
Support and training matched to your actual operation
Purchase the hours you need without a monthly subscription
Turn a blocked task into a focused session
Resolve questions and investigate incidents
Bring your how-to questions, configuration challenges or an issue that needs analysis. Work with our team on usage, implementation and best practices, with remote assistance through AnyDesk when appropriate.
Build knowledge inside your own team
Use a session to train employees on the tasks they perform in your environment. Training is also billed by the hour, letting you focus on the topics that matter now.
Discuss the feature you need next
You can request new features or addons. Custom development requires a separate evaluation of scope, time and price before work is agreed.
What is included and what to know
Billed per hour, not per task. Minimum one full hour; hours cannot be split. Use within 30 days. Scheduling is confirmed after payment. Custom development requires a time and price estimate.
One-time payment per hour purchased · no subscriptionQuestions before you buy
Am I paying for an hour or a completed task?
You pay for time, not a guaranteed completed task. The minimum is one full hour and hours cannot be split. Explain the scope before booking so expectations are clear.
When can I use the purchased hours?
Use the purchase within 30 days. Scheduling is confirmed after payment; coordinate the session with our team.
From your order to delivery
- Choose this service and sign in or create your customer account.
- Review the scope, quantity and payment method before confirming your order.
- After payment confirmation, coordinate installation or your support session with the team.
Expert support
Make this the next improvement to your operation.
Choose your service now, or talk to the team if you need to confirm the fit before ordering.
Book expert support ↗
US$ 40.00 · One-time payment per hour purchased · no subscription